[crw-talk] Crack in handle

[Egan, Richard]

Wonderful they are willing to replace that. You can knock that handle off and turn a new one and you're back in business!

From: crw-talk <crw-talk-bounces at crwoodturner.com> On Behalf Of Robert Patros
Sent: Monday, February 21, 2022 11:56 AM
To: crw-talk at crwoodturner.com
Subject: [crw-talk] Crack in handle

CAUTION: This email originated from outside of Western Technical College. Do not click links or open attachments unless you recognize the sender and know the content is safe.


For all of my turning life, I have used the Ellsworth signature 1/2 inch bowl gouge. This probably is my 4th one. But never have I had one whereby the handle has cracked (as shown).

The good news is that Brad, at Packard, contacted Crown and Crown agreed to replace it. Even though I purchased it in 2019, they felt the handle should not have behaved badly like that.
It was great working with Brad. Packard and Crown are given excellent marks by me!
[cid:image001.jpg at 01D82721.94944A60]


[cid:image002.jpg at 01D82721.94944A60]


Sent from my iPhone
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