[crw-talk] Crack in handle

Robert Patros rjpatros05 at gmail.com
Mon Feb 21 12:49:06 CST 2022


Bob,
I’ve used Packard consistently over the years. They have been great!
Bob

Sent from my iPhone

> On Feb 21, 2022, at 12:42 PM, Bob R <raaschb at charter.net> wrote:
> 
> Bob,
> Now that's a wonderful example of exemplar service. I've never purchased from Packard but will check em out. I have a, maybe 3/4" Crown Ellsworth sig bowl gouge, purchased between 2009-2012? One of 1st tools I purchased. Didn't know a gouge from a scraper then.  Excellent shape, hardly any wear, mostly because I don't know to effectively sharpen to the Ellsworth grind. That tool is one BA tool, a beast! 
> Thanks for sharing your experience.
> 
> Bob R, Sent from my Phone
>> On Feb 21, 2022 11:55 AM, Robert Patros <rjpatros05 at gmail.com> wrote:
>> 
>> For all of my turning life, I have used the Ellsworth signature 1/2 inch bowl gouge. This probably is my 4th one. But never have I had one whereby the handle has cracked (as shown). 
>> 
>> The good news is that Brad, at Packard, contacted Crown and Crown agreed to replace it. Even though I purchased it in 2019, they felt the handle should not have behaved badly like that. 
>> It was great working with Brad. Packard and Crown are given excellent marks by me! 
>> 
>> 
>> 
>> 
>> 
>> Sent from my iPhone
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